Medical office AI rankings

Best AI Receptionists for Small Practices in 2026 (Published Pricing Only)

MedReception AI ranks first with 12 of 12: HIPAA compliance verified by Compliancy Group, BAA included, 24/7 coverage, appointment booking, 19 named EHR integrations, published pricing from $299 per month, a medical-only focus and multilingual support (59 languages). Nextiva (6 of 12) and RingCentral (6 of 12) follow. Every point is answered from the vendor's own published pages, quoted under each entry with a source link and the date we read it.

Published 2026-11-05 / Updated 2026-11-05
By the AIPlayPark editorial team, part of MedReception AI

How this list is ranked

A small practice rarely runs an enterprise sales cycle, so this list includes only AI and hybrid receptionists whose pages publish a price. Quote-only vendors are ranked on the best AI medical receptionists list.

Each vendor is scored 0 to 12 on eight criteria, every one answered from the vendor's own published pages. A criterion the pages do not address scores 0 and is shown as not stated. Vendors are ordered by total score.

HIPAA compliance: stated by the vendor 1, verified by a third party 2
Business associate agreement stated: 2
24/7 coverage stated: 1
Books appointments (not only messages): 2
Named EHR integrations: 1 to 4 named scores 1, 5 or more scores 2
Published pricing with a dollar figure: 1
Medical-only focus: 1
Multilingual: 1

Ties are broken in this order: a BAA stated on the vendor's pages; published pricing; more named EHR integrations; vendor name, A to Z. Full methodology, including who chose these criteria.

Scored criteria: HIPAA compliance, Business associate agreement, Coverage, Books appointments, Named EHR integrations, Published pricing, Healthcare focus, Languages. Not scored, shown for context: AI, live agents or hybrid; starting price.

The ranking (13 vendors)

MedReception AI

Score 12 of 12

Best for: Medical and dental practices that want 24/7 answering and appointment booking with HIPAA compliance verified by Compliancy Group and a BAA included

Physician-built AI receptionist. Answers calls 24/7 and books appointments. HIPAA compliance verified by Compliancy Group, BAA included. Speaks 59 languages and books end to end in English, Spanish and Korean. Studio is $299 per month for 500 minutes; managed plans from $495 per month. 19 live EHR integrations. Dental practices are served; veterinary practices are not.

HIPAA 2/2
BAA 2/2
24/7 1/1
Books 2/2
EHRs 2/2
Pricing 1/1
Medical only 1/1
Languages 1/1

From the vendor's own pages

HIPAA compliance verified by Compliancy Group, BAA included.

From MedReception AI published facts, as published on Nov 5, 2026

MedReception AI answers calls 24/7 and books appointments.

From MedReception AI published facts, as published on Nov 5, 2026

Live EHR integrations: athenahealth, eClinicalWorks, ModMed, Tebra, Nextech, Office Ally, SimplePractice, Elation, Practice Fusion, Hint, Veracity by AllegianceMD, PatientNow, TELUS Med Access, TELUS PS Suite, Azalea Health, Amazing Charts, CharmHealth, TherapyNotes, Eye Cloud Pro. Other systems are available through secure workflow automation.

From MedReception AI published facts, as published on Nov 5, 2026

Published pricing note: After-hours coverage (Annie) and voicemail (Victoria) are included on Professional and Elite, and are each a $99 per month add-on on Essential. (MedReception AI published facts, Nov 5, 2026)

Published pricing note: On Studio, EHR integration is an add-on at $1,500 one time plus $99 per month. (MedReception AI published facts, Nov 5, 2026)

Visit MedReception AI Profile

Nextiva

Score 6 of 12

Best for: Groups that want one vendor for phones, phone tree and basic call routing across many sites

Cloud phone system. NEXT Core $15 per user per month, Engage $25, Scale $75, billed annually, as published on Nov 2, 2026. Publishes that it implements a BAA and disables voicemail transcription and fax to email on HIPAA accounts. Also sells XBert, a separate AI employee that answers calls, texts and chats, $99 per month for 100 conversations and $1.50 per additional conversation, as published on Nov 2, 2026.

HIPAA 1/2
BAA 2/2
24/7 0/1
Books 2/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Nextiva publishes that it implements a BAA and disables voicemail transcription, fax to email and mobile voicemail playback on HIPAA accounts, as published on Nov 2, 2026.

From nextiva.com, as published on Nov 2, 2026

Nextiva's AI receptionist, XBert, advertises booking with real-time calendar integration, confirmation texts and reschedule handling, priced at $99 per month for 100 interactions and $1.50 per conversation after that, with a HIPAA Compliant badge in its footer, as published on the same date.

From nextiva.com, as published on Nov 2, 2026

Generic AI receptionist. Publishes real-time calendar booking, confirmation texts and reschedule handling. $99 per month for 100 interactions, then $1.50 per conversation, as published on Nov 2, 2026. HIPAA Compliant badge; no BAA or EHR described.

From nextiva.com, as published on Nov 2, 2026

Business associate agreement note: Nextiva publishes that it implements a BAA and disables voicemail transcription, fax to email and mobile voicemail playback on HIPAA accounts, as published on Nov 2, 2026. (nextiva.com, Nov 2, 2026)

Business associate agreement note: Generic AI receptionist. Publishes real-time calendar booking, confirmation texts and reschedule handling. $99 per month for 100 interactions, then $1.50 per conversation, as published on Nov 2, 2026. HIPAA Compliant badge; no BAA or EHR described. (nextiva.com, Nov 2, 2026)

Visit Nextiva Profile

RingCentral

Score 6 of 12

Best for: Practices already on RingEX that want an AI front door inside that phone system

Standalone 49 dollars a month with 100 minutes, then 50 cents a minute; 39 dollars a month when added to a RingEX Core plan at 30 dollars a month (as published on Nov 2, 2026). RingCentral's March 2026 HIPAA paper lists AI Receptionist among the services its BAA covers and says the BAA is available to its paying covered-entity customers.

HIPAA 1/2
BAA 2/2
24/7 0/1
Books 2/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

RingCentral publishes that it makes a BAA available to paying Covered Entity customers, covering RingEX and its AI Receptionist, in its RingCentral and HIPAA document dated March 2026.

From assets.ringcentral.com, as published on Nov 2, 2026

Core $20, Advanced $25 (lists connecting multiple sites), Ultra $35 per user per month billed annually, as published on Nov 2, 2026. Separate AI Receptionist add-on at $49 per month with 100 minutes included, listed as HIPAA compliant. RingCentral publishes that a BAA is available to paying Covered Entity customers and covers RingEX and the AI Receptionist (March 2026 document).

From ringcentral.com, as published on Nov 2, 2026

RingCentral's AI Receptionist page says it can book and reschedule appointments by connecting to your calendar system and names Google and Outlook calendars, and its pricing page lists it as an add-on starting at $39, as published on Nov 2, 2026.

From ringcentral.com, as published on Nov 2, 2026

HIPAA compliance note: Core $20, Advanced $25 (lists connecting multiple sites), Ultra $35 per user per month billed annually, as published on Nov 2, 2026. Separate AI Receptionist add-on at $49 per month with 100 minutes included, listed as HIPAA compliant. RingCentral publishes that a BAA is available to paying Covered Entity customers and covers RingEX and the AI Receptionist (March 2026 document). (ringcentral.com, Nov 2, 2026)

HIPAA compliance note: Generic AI receptionist. Publishes booking and rescheduling through Google and Outlook calendars and SMS follow-ups. Add-on starting at $39, as published on Nov 2, 2026. No HIPAA or EHR statement on the product page. (ringcentral.com, Nov 2, 2026)

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DeepCura

Score 5 of 12

Best for: Practices that want an AI scribe and billing bundle with a phone receptionist included

$129 per provider seat per month or $999 per seat per year. AI receptionist is one of seven agents. States HIPAA compliance with a BAA included.

HIPAA 1/2
BAA 2/2
24/7 0/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 1/1
Languages 0/1

From the vendor's own pages

DeepCura states HIPAA compliance with a BAA included, and its AI receptionist is one of seven agents in the per-seat fee.

From deepcura.com, as published on Nov 2, 2026

DeepCura publishes $129 per provider seat per month inside a clinical platform and states a BAA is included.

From deepcura.com, as published on Nov 2, 2026

Published pricing note: $129 per provider seat per month or $999 per seat per year. AI receptionist is one of seven agents. States HIPAA compliance with a BAA included. (deepcura.com, Nov 2, 2026)

Visit DeepCura Profile

Dialzara

Score 5 of 12

Best for: Small businesses in many industries that need 24/7 call answering, booking and after-hours coverage

General small business AI receptionist with published plans from $29/month as published on Nov 4, 2026. The pages reviewed do not state HIPAA compliance or mention a BAA, and healthcare practices are asked to contact sales first.

HIPAA 0/2
BAA 0/2
24/7 1/1
Books 2/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 1/1

From the vendor's own pages

Dialzara's homepage says its AI receptionist books appointments directly to the business's calendar, sends call summaries by email and works with the existing phone number.

From dialzara.com, as published on Nov 4, 2026

Dialzara's homepage says every plan includes 24/7 answering, call recordings and summaries, and a 7-day free trial with no contract.

From dialzara.com, as published on Nov 4, 2026

Dialzara's pricing page, as published on Nov 4, 2026, lists Business Lite at $29 a month with 60 minutes then $0.48/min, Business Pro at $99 with 220 minutes then $0.45/min, Business Plus at $199 with 500 minutes then $0.40/min, and Business Elite at $349 with 1000 minutes then $0.35/min.

From dialzara.com, as published on Nov 4, 2026

HIPAA compliance note: Dialzara's FAQ page asks healthcare practices that handle patient health information to contact sales before going live to scope a regulated-use configuration and says it does not make blanket public certification claims, and the Dialzara pages reviewed do not state HIPAA compliance or mention a BAA. (dialzara.com, Nov 4, 2026)

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Retell AI

Score 4 of 12

Best for: Groups with developers who want to build and own a custom voice agent

A developer platform, not a finished service. $0.07 to $0.31 per minute; states HIPAA compliance; BAA on its Enterprise plan (Nov 2, 2026). Your team writes the triage logic.

HIPAA 1/2
BAA 2/2
24/7 0/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Retell AI lists HIPAA and BAA and offers a custom BAA on enterprise plans.

From retellai.com, as published on Nov 2, 2026

Of the other vendors here, Freed and Retell state HIPAA compliance and Retell offers a BAA on its Enterprise plan, as published on Nov 2, 2026.

From retellai.com, as published on Nov 2, 2026

It describes itself as a way to build, deploy and manage AI voice agents through APIs, SDKs and a visual canvas, priced at $0.07 to $0.31 per minute pay-as-you-go as published on Nov 2, 2026.

From retellai.com, as published on Nov 2, 2026

Business associate agreement note: A developer platform, not a finished service. $0.07 to $0.31 per minute; states HIPAA compliance; BAA on its Enterprise plan (Nov 2, 2026). Your team writes the triage logic. (retellai.com, Nov 2, 2026)

Visit Retell AI Profile

Weave

Score 4 of 12

Best for: Dental-led groups that want phones, two-way texting and missed-call text in one patient platform

Plans from $199 per month with higher tiers by quote, as published on Nov 2, 2026. Names dental practices and multi-location support; lists Phone Hours, Call Groups, Call Queues and Phone Tree Menus. Says it is designed with features to support HIPAA compliance. Also publishes an AI Receptionist that answers calls by voice and books into qualified dental practice-management systems, offered as early access, as published on Nov 2, 2026.

HIPAA 0/2
BAA 0/2
24/7 0/1
Books 2/2
EHRs 0/2
Pricing 1/1
Medical only 1/1
Languages 0/1

From the vendor's own pages

Plans from $199 per month with higher tiers by quote, as published on Nov 2, 2026. Names dental practices and multi-location support; lists Phone Hours, Call Groups, Call Queues and Phone Tree Menus. Says it is designed with features to support HIPAA compliance. Also publishes an AI Receptionist that answers calls by voice and books into qualified dental practice-management systems, offered as early access, as published on Nov 2, 2026.

From getweave.com, as published on Nov 2, 2026

Those add-ons are built for general business use, Weave's for dental and healthcare practices.

From getweave.com, as published on Nov 2, 2026

HIPAA compliance note: Weave says its platform is designed with features to support HIPAA compliance. (getweave.com, Nov 2, 2026)

Named EHR integrations note: Plans from $199 per month with higher tiers by quote, as published on Nov 2, 2026. Names dental practices and multi-location support; lists Phone Hours, Call Groups, Call Queues and Phone Tree Menus. Says it is designed with features to support HIPAA compliance. Also publishes an AI Receptionist that answers calls by voice and books into qualified dental practice-management systems, offered as early access, as published on Nov 2, 2026. (getweave.com, Nov 2, 2026)

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Allo

Score 3 of 12

Best for: Practices replacing their whole phone system and comfortable wiring an EHR through Zapier or an API

Phone system with an AI receptionist add-on at 32 dollars a month per agent, billed yearly (as published on Nov 2, 2026). Allo's blog, updated Sept 30, 2026, says its BAA adds 50 dollars a month per workspace and that EHRs connect only through Zapier, Make, webhooks or the API.

HIPAA 0/2
BAA 2/2
24/7 0/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Phone system with an AI receptionist add-on at 32 dollars a month per agent, billed yearly (as published on Nov 2, 2026). Allo's blog, updated Sept 30, 2026, says its BAA adds 50 dollars a month per workspace and that EHRs connect only through Zapier, Make, webhooks or the API.

From withallo.com, as published on Nov 2, 2026

Business associate agreement note: Phone system with an AI receptionist add-on at 32 dollars a month per agent, billed yearly (as published on Nov 2, 2026). Allo's blog, updated Sept 30, 2026, says its BAA adds 50 dollars a month per workspace and that EHRs connect only through Zapier, Make, webhooks or the API. (withallo.com, Nov 2, 2026)

Visit Allo Profile

Abby Connect

AI plus live agents

Score 3 of 12

Best for: Practices that want a live U.S.-based human receptionist as the fallback for distressed callers

Human, AI or hybrid. For calls you flag (patients in distress) or when a caller asks for a person, the AI warm-transfers to a U.S.-based human receptionist or your team on the same call; 24/7 AI coverage is part of every plan; from $164 per month for 50 Abby Minutes (Nov 2, 2026). HIPAA compliance options listed for the human service only.

HIPAA 1/2
BAA 0/2
24/7 1/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Human, AI or hybrid. For calls you flag (patients in distress) or when a caller asks for a person, the AI warm-transfers to a U.S.-based human receptionist or your team on the same call; 24/7 AI coverage is part of every plan; from $164 per month for 50 Abby Minutes (Nov 2, 2026). HIPAA compliance options listed for the human service only.

From abby.com, as published on Nov 2, 2026

As published on Nov 2, 2026, Phreesia lists no VoiceAI pricing, Freed's Front Desk starts at $149 per month per block of 250 calls, Abby's AI receptionist starts at $164 per month for 50 Abby Minutes, and Retell lists $0.07 to $0.31 per minute with a BAA on its Enterprise plan.

From abby.com, as published on Nov 2, 2026

HIPAA compliance note: Human, AI or hybrid. For calls you flag (patients in distress) or when a caller asks for a person, the AI warm-transfers to a U.S.-based human receptionist or your team on the same call; 24/7 AI coverage is part of every plan; from $164 per month for 50 Abby Minutes (Nov 2, 2026). HIPAA compliance options listed for the human service only. (abby.com, Nov 2, 2026)

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Ambs Call Center

AI plus live agents

Score 3 of 12

Best for: Live agents, AI or hybrid from one vendor

Michigan and Florida agents, annual HIPAA audits, portal on-call calendar. Live plans $149 to $2,945 per month plus $85 setup; AI from $19 (Nov 2, 2026).

HIPAA 1/2
BAA 0/2
24/7 1/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

MAP Communications and Ambs describe HIPAA-compliant operations and certifications; Ruby lists HIPAA-compliant service as an option.

From ambscallcenter.com, as published on Nov 2, 2026

Live operator services, where a person answers and relays messages to your on-call provider: MAP Communications, MedConnectUSA, PerfectServe and Ambs Call Center offer medical answering programs, and Ruby serves doctors and dentists as a general business receptionist.

From ambscallcenter.com, as published on Nov 2, 2026

MAP Communications and Ambs Call Center are general answering services with medical programs that publish monthly minute bundles and answer around the clock.

From ambscallcenter.com, as published on Nov 2, 2026

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Freed Front Desk

Score 3 of 12

Best for: Independent clinics that want an AI receptionist for overflow and after-hours calls and accept beta status

States HIPAA-compliant; warm transfer to your team during business hours; from $149 per month per block of 250 calls (Nov 2, 2026). Lists customizable escalation rules and request triage; no urgent or emergency call protocol described.

HIPAA 1/2
BAA 0/2
24/7 0/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 1/1
Languages 0/1

From the vendor's own pages

Of the other vendors here, Freed and Retell state HIPAA compliance and Retell offers a BAA on its Enterprise plan, as published on Nov 2, 2026.

From getfreed.ai, as published on Nov 2, 2026

As published on Nov 2, 2026, Phreesia lists no VoiceAI pricing, Freed's Front Desk starts at $149 per month per block of 250 calls, Abby's AI receptionist starts at $164 per month for 50 Abby Minutes, and Retell lists $0.07 to $0.31 per minute with a BAA on its Enterprise plan.

From getfreed.ai, as published on Nov 2, 2026

Freed Front Desk is an AI receptionist in beta for independent clinics; its page lists customizable escalation rules but no urgent or emergency call protocol.

From getfreed.ai, as published on Nov 2, 2026

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Smith.ai

AI plus live agents

Score 2 of 12

Best for: Practices that want human receptionists or a human and AI mix

Human plans from 300 dollars a month for 30 calls to 2,100 dollars for 300 calls; AI receptionist from a free 25-call tier to 500 dollars a month (as published on Nov 2, 2026). We found no HIPAA or BAA statement on its pricing, AI receptionist or industries pages.

HIPAA 0/2
BAA 0/2
24/7 1/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Smith.ai's virtual receptionist FAQ, as published on Nov 2, 2026, reads: 'Smith.ai is not HIPAA-compliant, so we cannot handle calls that involve protected health information (PHI).' The same answer says the company works with medical, dental and wellness practices only for non-PHI call handling such as answering FAQs, taking messages, qualifying new patient leads and transferring calls, and it recommends that practices needing HIPAA-compliant support discuss their requirements with Smith.ai before getting started.

From smith.ai, as published on Nov 2, 2026

On after-hours, Smith.ai publishes 24/7 live-staffed coverage on every virtual receptionist plan and 24/7 AI call answering on its AI receptionist plans.

From smith.ai, as published on Nov 2, 2026

AI receptionist: free tier of 25 calls, Pro $150 a month at $2.00 per call, Enterprise $500 a month at $1.67 per call. States it is not HIPAA-compliant and cannot handle PHI calls.

From smith.ai, as published on Nov 2, 2026

HIPAA compliance note: Smith.ai's virtual receptionist FAQ, as published on Nov 2, 2026, reads: 'Smith.ai is not HIPAA-compliant, so we cannot handle calls that involve protected health information (PHI).' The same answer says the company works with medical, dental and wellness practices only for non-PHI call handling such as answering FAQs, taking messages, qualifying new patient leads and transferring calls, and it recommends that practices needing HIPAA-compliant support discuss their requirements with Smith.ai before getting started. (smith.ai, Nov 2, 2026)

Visit Smith.ai Profile

Goodcall

Score 1 of 12

Best for: Very small offices that book on Google Calendar or a general-purpose CRM

AI only. Starter 79 dollars a month for about 150 calls, Growth 129, Scale 299 (as published on Nov 2, 2026). Its site says HIPAA compliant; we found no BAA statement. Integrations named: Google Calendar, HighLevel and Zapier, no EHR.

HIPAA 0/2
BAA 0/2
24/7 0/1
Books 0/2
EHRs 0/2
Pricing 1/1
Medical only 0/1
Languages 0/1

From the vendor's own pages

Goodcall lists $79, $129 and $299 a month.

From goodcall.com, as published on Nov 2, 2026

HIPAA compliance note: AI only. Starter 79 dollars a month for about 150 calls, Growth 129, Scale 299 (as published on Nov 2, 2026). Its site says HIPAA compliant; we found no BAA statement. Integrations named: Google Calendar, HighLevel and Zapier, no EHR. (goodcall.com, Nov 2, 2026)

HIPAA compliance note: $79, $129 and $299 a month for 100, 500 and 2,000 unique customers. No HIPAA or BAA statement on the pricing page. (goodcall.com, Nov 2, 2026)

Visit Goodcall Profile

Compare every vendor on this list

Each cell is what the vendor's own pages state. “Not stated” means the pages we read did not address it. Where a vendor claims an integration count without naming systems, that claim is quoted in the cell.

Best AI Receptionists for Small Practices in 2026 (Published Pricing Only)
Rank	Vendor	Type	HIPAA compliance	Business associate agreement	Coverage	Books appointments	Named EHR integrations	Published pricing	Healthcare focus	Languages	Score
1	MedReception AI	AI	Verified by a third party	Yes, states it provides a BAA	24/7	Books appointments	athenahealth, eClinicalWorks, ModMed, Tebra, Nextech, Office Ally, SimplePractice, Elation, Practice Fusion, Hint, Veracity by AllegianceMD, PatientNow, TELUS Med Access, TELUS PS Suite, Azalea Health, Amazing Charts, CharmHealth, TherapyNotes, Eye Cloud Pro	Published, from $299 per monthnote	Medical only	Multilingual (59 languages)	12 of 12
2	Nextiva	AI	Stated by the vendor	Yes, states it provides a BAAnote	not stated on the pages we read (as of 2026-11-02)	Books appointments	None named on the pages we read (as of 2026-11-02)	Published, from $99 per month	Multi-industry	not stated on the pages we read (as of 2026-11-02)	6 of 12
3	RingCentral	AI	Stated by the vendornote	Yes, states it provides a BAAnote	not stated on the pages we read (as of 2026-11-02)	Books appointments	None named on the pages we read (as of 2026-11-02)	Published, from $49 per monthnote	Multi-industry	not stated on the pages we read (as of 2026-11-02)	6 of 12
4	DeepCura	AI	Stated by the vendor	Yes, states it provides a BAA	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published, from $129 per monthnote	Medical only	not stated on the pages we read (as of 2026-11-02)	5 of 12
5	Dialzara	AI	not stated on the pages we read (as of 2026-11-04)note	not stated on the pages we read (as of 2026-11-04)note	24/7	Books appointments	None named on the pages we read (as of 2026-11-04)	Published, from $29 per month	Multi-industry	Multilingual (10 languages)	5 of 12
6	Retell AI	AI	Stated by the vendor	Yes, states it provides a BAAnote	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	4 of 12
7	Weave	AI	not stated on the pages we read (as of 2026-11-02)note	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	Books appointments	None named on the pages we read (as of 2026-11-02)The vendor states: “Plans from $199 per month with higher tiers by quote, as published on Nov 2, 2026. Names dental practices and multi-location support; lists Phone Hours, Call Groups, Call Queues and Phone Tree Menus. Says it is designed with features to support HIPAA compliance. Also publishes an AI Receptionist that answers calls by voice and books into qualified dental practice-management systems, offered as early access, as published on Nov 2, 2026.”	Published, from $199 per month	Medical only	not stated on the pages we read (as of 2026-11-02)	4 of 12
8	Allo	AI	not stated on the pages we read (as of 2026-11-02)	Yes, states it provides a BAAnote	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published, from $32 per month	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	3 of 12
9	Abby Connect	AI plus live agents	Stated by the vendornote	not stated on the pages we read (as of 2026-11-02)	24/7	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published, from $164 per month	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	3 of 12
10	Ambs Call Center	AI plus live agents	Stated by the vendor	not stated on the pages we read (as of 2026-11-02)	24/7	Takes messages	None named on the pages we read (as of 2026-11-02)	Published, from $19 per month	Multi-industry	not stated on the pages we read (as of 2026-11-02)	3 of 12
11	Freed Front Desk	AI	Stated by the vendor	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published, from $149 per month	Medical only	not stated on the pages we read (as of 2026-11-02)	3 of 12
12	Smith.ai	AI plus live agents	States it is not HIPAA compliant and cannot handle PHI calls	No. States it is not HIPAA compliant and cannot handle PHI calls	24/7	Takes messages	None named on the pages we read (as of 2026-11-02)	Published, from $150 per month	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	2 of 12
13	Goodcall	AI	not stated on the pages we read (as of 2026-11-02)note	not stated on the pages we read (as of 2026-11-02)note	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	None named on the pages we read (as of 2026-11-02)	Published, from $79 per month	not stated on the pages we read (as of 2026-11-02)	not stated on the pages we read (as of 2026-11-02)	1 of 12

Questions practices ask

What is the best AI receptionist for a small medical practice?

How is this list ranked?

Each vendor is scored 0 to 12 on eight criteria answered from its own published pages: HIPAA compliance (stated by the vendor scores 1, verified by a third party scores 2), a business associate agreement (2), 24/7 coverage (1), appointment booking rather than message taking (2), named EHR integrations (1 to 4 named scores 1, 5 or more scores 2), published pricing (1), a medical-only focus (1) and multilingual support (1). Ties are broken by BAA, then published pricing, then the number of named EHR integrations, then vendor name. A criterion the vendor's pages do not address scores 0 and is shown as not stated. The full rubric is on the methodology page.

Which vendors on this list state they sign a BAA?

MedReception AI, Nextiva, RingCentral, DeepCura, Retell AI and Allo state on their own pages that they provide a BAA. Smith.ai states it is not HIPAA compliant and cannot handle PHI calls. The other 6 vendors do not state a BAA on the pages we read; ask for one in writing before signing.

Which vendors on this list publish a price?

MedReception AI (from $299 per month), Nextiva (from $99 per month), RingCentral (from $49 per month), DeepCura (from $129 per month), Dialzara (from $29 per month), Retell AI, Weave (from $199 per month), Allo (from $32 per month), Abby Connect (from $164 per month), Ambs Call Center (from $19 per month), Freed Front Desk (from $149 per month), Smith.ai (from $150 per month) and Goodcall (from $79 per month) publish a price on their own pages.

What is the lowest published monthly price on this list?

The lowest published monthly price is $19 at Ambs Call Center. Its pricing page, as we read it: "Ambs Call Center publishes live agent plans from $149 per month for 100 minutes to $2,945 for 2,500 minutes plus an $85 setup fee, describes a portal on-call calendar, and sells an AI receptionist from $19 per month plus $0.79 per minute." The highest-scoring vendor on the list, MedReception AI, publishes a starting price of $299 per month. Prices buy different things (minutes, calls, seats or agents), so read each vendor's pricing quote before comparing.

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Published 2026-11-05 / Updated 2026-11-05
By the AIPlayPark editorial team, part of MedReception AI

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