Best AI Answering Services for Medical Practices in 2026

HIPAA compliance verified by Compliancy Group, BAA included.

MedReception AI answers calls 24/7 and books appointments.

Live EHR integrations: athenahealth, eClinicalWorks, ModMed, Tebra, Nextech, Office Ally, SimplePractice, Elation, Practice Fusion, Hint, Veracity by AllegianceMD, PatientNow, TELUS Med Access, TELUS PS Suite, Azalea Health, Amazing Charts, CharmHealth, TherapyNotes, Eye Cloud Pro. Other systems are available through secure workflow automation.

DoctorConnect's HIPAA page says it has operated as a HIPAA Business Associate since the rule's inception and signs a Business Associate Agreement with all HIPAA Covered Entities before Protected Health Information is exchanged.

DoctorConnect's MIRA page says MIRA books, reschedules, cancels and looks up appointments inside DoctorConnect while the patient is on the line, reading availability from the DoctorConnect or EHR calendar.

DoctorConnect's ARIA page describes ARIA as a 24/7 AI medical receptionist that answers calls, handles routine questions, transfers complex calls and texts patients links during the call.

VoxyHealth's homepage states that Voxy executes a BAA with every customer and describes Voxy as HIPAA compliant and SOC 2.

VoxyHealth describes Voxy as an AI voice agent that handles patient calls, books appointments and closes care gaps.

VoxyHealth's front desk page describes 24/7 call coverage, including nights, weekends, lunch breaks and after hours.

Luma Health describes itself as Operational AI for Healthcare and names Epic, athenahealth, eClinicalWorks, Oracle Health, MEDITECH, NextGen, Nextech and Greenway among its integrations; its site lists HITRUST, ISO 27001 and an AICPA SOC certification, and it publishes HIPAA compliance policies and a Business Associate Agreement at policy.lumahealth.io.

Assort and Luma are built for health systems and large groups and book directly in athenaOne through its APIs.

Luma Health, Phreesia, Assort Health and Prosper AI quote by request; ask for the price, implementation fee and contract term in writing.

AI voice agents that book, reschedule or cancel in the EHR 24/7, with reminder, reactivation and waitlist campaigns. States 'Reduce no-shows by 30 percent', no source cited. Describes its agents as HIPAA compliant with SOC 2 controls, and signs BAAs; 80 or more integrations; live in 3 weeks. Usage-based pricing, no figures published as of Nov 2, 2026.

Prosper AI says its agents answer every patient call 24/7 and book, reschedule or cancel in the EHR, lists more than 80 integrations including athenahealth, ModMed and eClinicalWorks, and states it is HIPAA compliant with SOC 2 controls.

Assort Health and Prosper AI build AI voice agents for patient access teams at specialty groups and health systems.

Solv's Maya page says Maya is built on Solv's HIPAA-compliant infrastructure, and the Solv provider pages reviewed do not mention a BAA.

Solv's Maya page says Maya can book a visit directly into the practice's EHR while the patient is still on the phone.

Solv's Maya page says Maya, its AI voice agent, answers patient calls 24/7 and can book visits, answer common questions, collect payments and bring in staff when needed.

CallMyDoc states on its integrations page that it signs a Business Associate Agreement with every practice.

It describes a HIPAA-compliant platform with encryption in transit and at rest, states that it signs a Business Associate Agreement with every practice, and sells a flat-rate model with no setup fees, but publishes no dollar figures.

Assort Health and CallMyDoc describe booking and write-back in athenaOne.

Hyro's Guardrails page states, "Sensitive patient data is processed under strict BAAs with zero-retention terms."

Hyro's Guardrails page lists HIPAA, SOC 2 Type II, CCPA / GDPR and WCAG 2.1 AA under compliance.

Hyro's inbound agents page says its Appointments agent confirms, reschedules or cancels existing visits and its Scheduling agent books new appointments following the organization's existing scheduling rules.

Artera's homepage lists SOC 2 Type 2, HITRUST Certified and HIPAA Compliant among its security credentials and states that it does not use identifiable PHI/PII to train its models.

Artera's AI agents page says its scheduling agents answer inbound calls and schedule appointments in real time, handle reschedules and cancellations, and send reminders and confirmations via text and voice.

Artera's integrations page shows Epic, Oracle, MEDITECH, Veradigm, athenahealth, eClinicalWorks, Greenway Health, NextGen Healthcare, ModMed, AdvancedMD and myAvatar, and says it uses API, FHIR and HL7v2 integrations.

DeepCura states HIPAA compliance with a BAA included, and its AI receptionist is one of seven agents in the per-seat fee.

DeepCura publishes $129 per provider seat per month inside a clinical platform and states a BAA is included.

MedConnectUSA states that all of its operators are based in America, that it never outsources, that it provides a BAA with every client, and that a predetermined escalation plan reaches the on-call physician by secure message, phone or pager.

All four describe HIPAA-compliant operations as of Nov 2, 2026; MedConnectUSA and PerfectServe state a BAA is included.

Live operator services, where a person answers and relays messages to your on-call provider: MAP Communications, MedConnectUSA, PerfectServe and Ambs Call Center offer medical answering programs, and Ruby serves doctors and dentists as a general business receptionist.

Dash platform: automated reminders, self-scheduling, Voice AI that answers about 60 percent of inbound calls. States 3 percent lower no-show rates and 97 percent fewer cancellations with self-scheduled appointments. Integrations named include Epic, athenahealth, eClinicalWorks, ModMed and NextGen. SOC 2 and HITRUST. No prices published as of Nov 2, 2026.

Luma Health, Phreesia and Relatient are patient-engagement platforms that cover reminders, self-rescheduling and waitlists.

Its athenahealth page, as published on Nov 2, 2026, says the integration is bidirectional: the agent reads live availability, appointment types, provider and department information and relevant patient data, then books, reschedules or cancels appointments directly in athenaOne through native APIs.

AI voice agent for healthcare; names ophthalmology, dermatology, pain management and urology; 24/7 scheduling; 15 or more platform integrations; Trust Center linked; no public pricing.

Assort calls itself an AI voice agent for healthcare, lists ophthalmology, dermatology, pain management, urology and women's health among its specialties, and cites more than 15 platform integrations led by athenahealth.

Phreesia VoiceAI handles scheduling, refill, billing and referral calls, writes a time-stamped record back to the chart, and connects natively to 16 or more PM and EHR systems; Phreesia states it is a business associate under HIPAA and is HITRUST CSF, SOC 2 Type 2 and PCI Level 1 certified.

Luma Health, NexHealth, Phreesia and Prosper AI did not publish prices on their sites as of Nov 2, 2026; Phreesia states pricing is customized to each organization.

Phreesia describes itself as patient intake software covering scheduling, registration, payments and communication, and sells Phreesia VoiceAI, an AI phone agent for inbound and outbound calls.

As published on Nov 2, 2026, MedConnectUSA states it provides a BAA with every client and PerfectServe states every covered entity receives a signed Business Associate Addendum before go-live.

All four describe HIPAA-compliant operations as of Nov 2, 2026; MedConnectUSA and PerfectServe state a BAA is included.

PerfectServe describes operators who transcribe messages by your routing rules rather than triaging, a signed BAA before go-live, and one monthly rate with no per-minute charges, typically $89 to $119 per doctor, as published on Nov 2, 2026.

Plans from $199 per month with higher tiers by quote, as published on Nov 2, 2026. Names dental practices and multi-location support; lists Phone Hours, Call Groups, Call Queues and Phone Tree Menus. Says it is designed with features to support HIPAA compliance. Also publishes an AI Receptionist that answers calls by voice and books into qualified dental practice-management systems, offered as early access, as published on Nov 2, 2026.

Those add-ons are built for general business use, Weave's for dental and healthcare practices.

Of the other vendors here, Freed and Retell state HIPAA compliance and Retell offers a BAA on its Enterprise plan, as published on Nov 2, 2026.

As published on Nov 2, 2026, Phreesia lists no VoiceAI pricing, Freed's Front Desk starts at $149 per month per block of 250 calls, Abby's AI receptionist starts at $164 per month for 50 Abby Minutes, and Retell lists $0.07 to $0.31 per minute with a BAA on its Enterprise plan.

Freed Front Desk is an AI receptionist in beta for independent clinics; its page lists customizable escalation rules but no urgent or emergency call protocol.

Kickcall displays HIPAA, SOC 2 and PIPEDA compliance badges.

Kickcall is a healthcare and wellness receptionist that names athenaOne among more than 100 tools.

It does not publish pricing or a Business Associate Agreement on the pages we read.