Vendor profile
Freed Front Desk: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
- HIPAA 1/2
- BAA 0/2
- 24/7 0/1
- Books 0/2
- EHRs 0/2
- Pricing 1/1
- Medical only 1/1
- Languages 0/1
Best for: Independent clinics that want an AI receptionist for overflow and after-hours calls and accept beta status
States HIPAA-compliant; warm transfer to your team during business hours; from $149 per month per block of 250 calls (Nov 2, 2026). Lists customizable escalation rules and request triage; no urgent or emergency call protocol described.
/
By the AIPlayPark editorial team, part of MedReception AI
What Freed Front Desk publishes, criterion by criterion
Every quote below is taken from getfreed.ai on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | Stated by the vendor | 1 of 2 | Of the other vendors here, Freed and Retell state HIPAA compliance and Retell offers a BAA on its Enterprise plan, as published on Nov 2, 2026. |
| Business associate agreement | not stated on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Coverage | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
| Books appointments | not stated on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Named EHR integrations | None named on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Published pricing | Published, from $149 per month | 1 of 1 | As published on Nov 2, 2026, Phreesia lists no VoiceAI pricing, Freed's Front Desk starts at $149 per month per block of 250 calls, Abby's AI receptionist starts at $164 per month for 50 Abby Minutes, and Retell lists $0.07 to $0.31 per minute with a BAA on its Enterprise plan. |
| Healthcare focus | Medical only | 1 of 1 | Freed Front Desk is an AI receptionist in beta for independent clinics; its page lists customizable escalation rules but no urgent or emergency call protocol. |
| Languages | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
Not scored, shown for context
- Who answers
- AI
Freed Front Desk is an AI receptionist in beta for independent clinics; its page lists customizable escalation rules but no urgent or emergency call protocol.
From getfreed.ai, as published on Nov 2, 2026 - Lowest published monthly price
- $149 per month
As published on Nov 2, 2026, Phreesia lists no VoiceAI pricing, Freed's Front Desk starts at $149 per month per block of 250 calls, Abby's AI receptionist starts at $164 per month for 50 Abby Minutes, and Retell lists $0.07 to $0.31 per minute with a BAA on its Enterprise plan.
From getfreed.ai, as published on Nov 2, 2026
Where Freed Front Desk appears
- Best AI Medical Receptionists in 2026, Ranked by a Published Rubric (rank 20 of 22)
- Best Medical Answering Services in 2026: AI, Hybrid and Live Agents Compared (rank 20 of 22)
- Best AI Answering Services for Medical Practices in 2026 (rank 17 of 18)
- Which AI Receptionists Sign a BAA? HIPAA Statements From Each Vendor's Own Pages (rank 25 of 28)
- Best AI Receptionists for Small Practices in 2026 (Published Pricing Only) (rank 11 of 13)
Alternatives to Freed Front Desk
Other AI services, highest rubric score first.
- MedReception AI12 of 12
- DoctorConnect10 of 12
- VoxyHealth10 of 12
- Emitrr9 of 12
- Luma Health9 of 12
- Prosper AI8 of 12
/
By the AIPlayPark editorial team, part of MedReception AI