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Vendor profile

Artera: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages

AIScore 7 of 12
  • HIPAA 1/2
  • BAA 0/2
  • 24/7 0/1
  • Books 2/2
  • EHRs 2/2
  • Pricing 0/1
  • Medical only 1/1
  • Languages 1/1

Best for: Health systems, FQHCs, specialty practices and federal agencies wanting custom AI agents for patient calls and texts

Agentic patient communication platform with custom AI services. No public pricing; states HIPAA compliance, HITRUST and SOC 2 Type 2, and the pages reviewed do not mention a BAA (Nov 4, 2026).

Visit ArteraSee the full ranking

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By the AIPlayPark editorial team, part of MedReception AI

What Artera publishes, criterion by criterion

Every quote below is taken from artera.io on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.

Rubric criteria, values, points and evidence for Artera
CriterionWhat the pages statePointsQuote, source and date
HIPAA complianceStated by the vendor1 of 2
Artera's homepage lists SOC 2 Type 2, HITRUST Certified and HIPAA Compliant among its security credentials and states that it does not use identifiable PHI/PII to train its models.
From artera.io, as published on Nov 4, 2026
Business associate agreementnot stated on the pages we read (as of 2026-11-04)0 of 2No statement found on the pages we read (as of Nov 4, 2026).

Note: Artera's Trust Center and the other Artera pages reviewed do not mention a BAA, and the site shows no public pricing. (artera.io, Nov 4, 2026)

Coveragenot stated on the pages we read (as of 2026-11-04)0 of 1No statement found on the pages we read (as of Nov 4, 2026).
Books appointmentsBooks appointments2 of 2
Artera's AI agents page says its scheduling agents answer inbound calls and schedule appointments in real time, handle reschedules and cancellations, and send reminders and confirmations via text and voice.
From artera.io, as published on Nov 4, 2026
Named EHR integrationsEpic, Oracle, MEDITECH, Veradigm, athenahealth, eClinicalWorks, Greenway Health, NextGen Healthcare, ModMed, AdvancedMD, myAvatar2 of 2
Artera's integrations page shows Epic, Oracle, MEDITECH, Veradigm, athenahealth, eClinicalWorks, Greenway Health, NextGen Healthcare, ModMed, AdvancedMD and myAvatar, and says it uses API, FHIR and HL7v2 integrations.
From artera.io, as published on Nov 4, 2026
Published pricingQuote only0 of 1
Artera's Trust Center and the other Artera pages reviewed do not mention a BAA, and the site shows no public pricing.
From artera.io, as published on Nov 4, 2026
Healthcare focusMedical only1 of 1
Artera describes its Harmony Platform as an agentic AI platform for healthcare paired with AI Service Squads, which it says build custom agentic solutions for each organization.
From artera.io, as published on Nov 4, 2026
LanguagesMultilingual (30+ languages)1 of 1
Artera's platform page says its voice agents offer 30+ languages and 10,000+ voices.
From artera.io, as published on Nov 4, 2026

Not scored, shown for context

Who answers
AI
Artera describes its Harmony Platform as an agentic AI platform for healthcare paired with AI Service Squads, which it says build custom agentic solutions for each organization.
From artera.io, as published on Nov 4, 2026
Lowest published monthly price
Not published on the pages we read (as of Nov 4, 2026)

Where Artera appears

Alternatives to Artera

Other AI services, highest rubric score first.

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By the AIPlayPark editorial team, part of MedReception AI