Vendor profile
Hyro: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
AIScore 7 of 12
- HIPAA 1/2
- BAA 2/2
- 24/7 0/1
- Books 2/2
- EHRs 1/2
- Pricing 0/1
- Medical only 1/1
- Languages 0/1
Best for: Enterprise health systems, FQHCs, provider groups and payers automating routine patient calls and chats
Agentic AI platform for patient calls and chat. No public pricing; lists HIPAA and SOC 2 Type II and says patient data is processed under BAAs (Nov 4, 2026).
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By the AIPlayPark editorial team, part of MedReception AI
What Hyro publishes, criterion by criterion
Every quote below is taken from hyro.ai on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | Stated by the vendor | 1 of 2 | Hyro's Guardrails page lists HIPAA, SOC 2 Type II, CCPA / GDPR and WCAG 2.1 AA under compliance. |
| Business associate agreement | Yes, states it provides a BAA | 2 of 2 | Hyro's Guardrails page states, "Sensitive patient data is processed under strict BAAs with zero-retention terms." |
| Coverage | not stated on the pages we read (as of 2026-11-04) | 0 of 1 | No statement found on the pages we read (as of Nov 4, 2026). |
| Books appointments | Books appointments | 2 of 2 | Hyro's inbound agents page says its Appointments agent confirms, reschedules or cancels existing visits and its Scheduling agent books new appointments following the organization's existing scheduling rules. |
| Named EHR integrations | Epic, Oracle Health, athenahealth | 1 of 2 | Hyro's provider groups page says its agents are native to Epic, Oracle Health, athenahealth, and more. |
| Published pricing | Quote only | 0 of 1 | Hyro's site shows no public pricing and directs visitors to book a demo. |
| Healthcare focus | Medical only | 1 of 1 | Hyro describes its product as an Agentic Care Communications platform for healthcare that uses AI agents across voice and chat. |
| Languages | not stated on the pages we read (as of 2026-11-04) | 0 of 1 | No statement found on the pages we read (as of Nov 4, 2026). |
Not scored, shown for context
- Who answers
- AI
Hyro describes its product as an Agentic Care Communications platform for healthcare that uses AI agents across voice and chat.
From hyro.ai, as published on Nov 4, 2026 - Lowest published monthly price
- Not published on the pages we read (as of Nov 4, 2026)
Where Hyro appears
- Best AI Medical Receptionists in 2026, Ranked by a Published Rubric (rank 8 of 22)
- Best Medical Answering Services in 2026: AI, Hybrid and Live Agents Compared (rank 8 of 22)
- Best AI Answering Services for Medical Practices in 2026 (rank 8 of 18)
- Best AI Patient Scheduling Software in 2026, Ranked (rank 9 of 18)
- Which AI Receptionists Sign a BAA? HIPAA Statements From Each Vendor's Own Pages (rank 9 of 28)
- Best AI Receptionists for Multi-Location Practices and Groups in 2026 (rank 8 of 16)
- Best AI Receptionists for athenahealth Practices in 2026 (rank 9 of 15)
- Smith.ai Alternatives for Medical Practices in 2026 (rank 9 of 12)
- Ruby Alternatives for Medical Practices in 2026 (rank 9 of 12)
- Assort Health Alternatives in 2026: AI Receptionists Built for Healthcare (rank 8 of 12)
- Weave Alternatives for Medical and Dental Practices in 2026 (rank 9 of 12)
Alternatives to Hyro
Other AI services, highest rubric score first.
- MedReception AI12 of 12
- DoctorConnect10 of 12
- VoxyHealth10 of 12
- Emitrr9 of 12
- Luma Health9 of 12
- Prosper AI8 of 12
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By the AIPlayPark editorial team, part of MedReception AI