Vendor profile
Ambs Call Center: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
AI plus live agentsScore 3 of 12
- HIPAA 1/2
- BAA 0/2
- 24/7 1/1
- Books 0/2
- EHRs 0/2
- Pricing 1/1
- Medical only 0/1
- Languages 0/1
Best for: Live agents, AI or hybrid from one vendor
Michigan and Florida agents, annual HIPAA audits, portal on-call calendar. Live plans $149 to $2,945 per month plus $85 setup; AI from $19 (Nov 2, 2026).
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By the AIPlayPark editorial team, part of MedReception AI
What Ambs Call Center publishes, criterion by criterion
Every quote below is taken from ambscallcenter.com on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | Stated by the vendor | 1 of 2 | MAP Communications and Ambs describe HIPAA-compliant operations and certifications; Ruby lists HIPAA-compliant service as an option. |
| Business associate agreement | not stated on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Coverage | 24/7 | 1 of 1 | MAP Communications and Ambs Call Center are general answering services with medical programs that publish monthly minute bundles and answer around the clock. |
| Books appointments | Takes messages | 0 of 2 | Live operator services, where a person answers and relays messages to your on-call provider: MAP Communications, MedConnectUSA, PerfectServe and Ambs Call Center offer medical answering programs, and Ruby serves doctors and dentists as a general business receptionist. |
| Named EHR integrations | None named on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Published pricing | Published, from $19 per month | 1 of 1 | Ambs Call Center publishes live agent plans from $149 per month for 100 minutes to $2,945 for 2,500 minutes plus an $85 setup fee, describes a portal on-call calendar, and sells an AI receptionist from $19 per month plus $0.79 per minute. |
| Healthcare focus | Multi-industry | 0 of 1 | MAP Communications and Ambs Call Center are general answering services with medical programs that publish monthly minute bundles and answer around the clock. |
| Languages | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
Not scored, shown for context
- Who answers
- AI plus live agents
PerfectServe's Sloane and Ambs's AI Receptionist are the AI products from the live operator vendors above, and Ambs sells a hybrid where a live agent takes over calls that need judgment.
From ambscallcenter.com, as published on Nov 2, 2026 - Lowest published monthly price
- $19 per month
Ambs Call Center publishes live agent plans from $149 per month for 100 minutes to $2,945 for 2,500 minutes plus an $85 setup fee, describes a portal on-call calendar, and sells an AI receptionist from $19 per month plus $0.79 per minute.
From ambscallcenter.com, as published on Nov 2, 2026
Where Ambs Call Center appears
- Best Medical Answering Services in 2026: AI, Hybrid and Live Agents Compared (rank 5 of 6)
- Best After-Hours Answering Services for Medical Practices in 2026 (rank 20 of 22)
- Which AI Receptionists Sign a BAA? HIPAA Statements From Each Vendor's Own Pages (rank 24 of 28)
- Best AI Receptionists for Small Practices in 2026 (Published Pricing Only) (rank 10 of 13)
- Best AI Receptionists for Small Businesses in 2026 (Any Industry) (rank 8 of 10)
- Best Virtual Receptionist Services for Medical Offices in 2026 (Live and Hybrid) (rank 10 of 13)
Alternatives to Ambs Call Center
Other ai plus live agents services, highest rubric score first.
- CallMyDoc7 of 12
- MedConnectUSA5 of 12
- PerfectServe4 of 12
- Abby Connect3 of 12
- Smith.ai2 of 12
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By the AIPlayPark editorial team, part of MedReception AI