Voice agents for any business

Bland AI Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric

PolyAI ranks first with 12 of 12: published pricing, a free trial or free tier, inbound calls, outbound calls, appointment booking, 35 named integrations, handoff to a person, multilingual support (75 languages), 24/7 coverage, a security statement and voice plus SMS, chat or email. Retell AI (12 of 12) and Lindy (12 of 12) follow. 6 vendors on this list share the top score of 12 of 12; their order follows the published tie-breaks (published pricing, then more named integrations, then a security statement, then name), not a judgment. Every point is answered from the vendor's own published pages, quoted under each entry with a source link and the date we read it.

Published 2026-11-05 / Updated 2026-11-05
By the AIPlayPark editorial team, part of MedReception AI

What Bland AI publishes

Bland AI is a platform that scores 12 of 12 on this rubric. On pricing, as we read bland.ai:

Bland AI's pricing page lists a Start plan at $0.14 per minute with a $0 platform fee and 100 calls a day, a Build plan at $0.12 per minute with a $299 a month platform fee and 2,000 calls a day, and Enterprise at custom pricing, as published on Nov 5, 2026.

From bland.ai, as published on Nov 5, 2026

Bland AI scores 12 of 12

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

Bland AI profile with every criterion and quote

How this list is ranked

This list includes every other build-your-own voice agent platform in our table, the same category Bland AI is in. The 12 highest-scoring are shown.

Each vendor is scored 0 to 12 on eleven criteria, every one answered from the vendor's own published pages. A criterion the pages do not address scores 0 and is shown as not stated. Vendors are ordered by total score; the score is read from our published table, never computed on the page.

Published pricing (a dollar or euro figure on the vendor's pages): 1
Free trial or free tier stated: 1
Answers inbound calls: 1
Places outbound calls: 1
Books appointments or writes to a calendar: 1
Named integrations: 1 to 4 named scores 1, 5 or more scores 2
Transfers or escalates to a person: 1
More than English: 1
24/7 answering stated: 1
Names SOC 2, HIPAA, GDPR, ISO 27001 or PCI as something it holds or complies with: 1
Voice plus SMS, chat or email: 1

Ties are broken in this order: published pricing; more named integrations; a security statement on the vendor's pages; vendor name, A to Z. Full methodology, including who chose these criteria.

Scored criteria: Published pricing, Free trial or free tier, Answers inbound calls, Places outbound calls, Books appointments, Named integrations, Handoff to a person, Languages, Coverage, Security statement, Channels. Not scored, shown for context: finished service, platform or human plus AI; starting price.

The ranking (10 vendors)

PolyAI

Platform

Score 12 of 12

Best for: Enterprises and contact centers that want voice agents built with vendor engineers

Enterprise agentic dialog platform. API at 2 cents per connected minute with $100 in free credit, platform by demo, no monthly plan price, as published on Nov 5, 2026. States SOC 2 Type 2, ISO 27001, PCI DSS, GDPR and HIPAA (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

PolyAI's pricing page lists its Dialog-RSN-1 API at 2 cents per connected minute, billed per second with 10 concurrent calls included, and offers the full Agentic Dialog Platform through a Book a demo button with no monthly plan price, as published on Nov 5, 2026.

From poly.ai, as published on Nov 5, 2026

PolyAI's healthcare page says "Book, reschedule, and cancel across providers and locations, synced to your scheduling system."

From poly.ai, as published on Nov 5, 2026

PolyAI's call routing page says agents "Take down essential information ask clarifying questions and hand everything over to your people".

From poly.ai, as published on Nov 5, 2026

Scoring note: Pricing is published only as a per-minute API rate, so starting_price_usd is null. Language count differs by page (75 on agent studio, 45 on the Wren page); 75 recorded with both facts kept.

Visit PolyAI Profile

Retell AI

Platform

Score 12 of 12

Best for: Teams with developers who want to build and own a custom voice agent

Developer platform for building voice agents. Pay as you go at $0.07 to $0.31 per minute with $10 in free credits and no monthly plan, as published on Nov 5, 2026. States HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Retell AI's pricing page lists pay-as-you-go voice agents at $0.07 to $0.31 per minute, chat agents from $0.002 per message, phone numbers at $2.00 a month and additional concurrency at $8.00 per concurrent call a month, with Enterprise at custom pricing, as published on Nov 5, 2026.

From retellai.com, as published on Nov 5, 2026

Retell AI's healthcare page says "Patients book, reschedule, and cancel in the same call."

From retellai.com, as published on Nov 5, 2026

Retell AI's homepage says "Transfer to a human mid-call when a conversation needs one".

From retellai.com, as published on Nov 5, 2026

Scoring note: starting_price_usd is null: only per-minute rates and small monthly add-ons are published. Compliance wording differs by page: homepage says fully compliant with HIPAA, pricing page says HIPAA-ready. retellai.com/trust-center and /security return 404; trust.retellai.com is script-rendered.

Visit Retell AI Profile

Lindy

Platform

Score 12 of 12

Best for: Teams that want a general AI employee platform whose jobs include a phone receptionist

General AI agent platform with a receptionist job. Free plan with $50 in credits, Team $29.99 a month for 3,000 credits, calls from 25 credits a minute, as published on Nov 5, 2026. States SOC 2 Type II certification, HIPAA, GDPR and PIPEDA compliance (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Lindy's pricing page lists a Free plan at $0 with $50 in credits, a Team plan at $29.99 a month for 3,000 credits with top-ups at $10 per 1,000 credits, and Enterprise at custom pricing, as published on Nov 5, 2026.

From lindy.ai, as published on Nov 5, 2026

Lindy's receptionist page says "Appointments booked and confirmed on the call."

From lindy.ai, as published on Nov 5, 2026

Lindy's Gaia announcement describes the receptionist job as one that "Screens inbound calls, schedules appointments, answers questions, and escalates to team members during business hours."

From lindy.ai, as published on Nov 5, 2026

Scoring note: Coverage rests on 'day or night', accepted as equivalent to 24/7. The language claim appears only in Lindy's own blog listicle, not on product or docs pages. Per-minute phone cost is in credits (25 credits a minute at $0.01 a credit) and was not multiplied into a dollar rate. Live call transfer wording was not found; escalation and message-taking were.

Visit Lindy Profile

Talkdesk Autopilot

Platform

Score 12 of 12

Best for: Contact centers already on Talkdesk that want an agentic AI agent across voice and digital

Contact center platform with the Autopilot AI agent. Platform seats from $85 per user per month; Autopilot itself has no published price, as published on Nov 5, 2026. Lists SOC 2, PCI DSS, ISO 27001, GDPR and HIPAA among its certifications (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Talkdesk's pricing page lists Digital Essentials at $85, Voice Essentials at $105, Elite at $165 and Industry Experience Clouds at $225 per user per month, and describes Autopilot without a price, as published on Nov 5, 2026.

From talkdesk.com, as published on Nov 5, 2026

Talkdesk's healthcare page says its AI agents "answer questions, manage appointments and tasks, and operate 24/7".

From talkdesk.com, as published on Nov 5, 2026

Talkdesk's Autopilot page says "And if human expertise is required, Autopilot recognizes the need and can intelligently transfer the customer and context to the right agent."

From talkdesk.com, as published on Nov 5, 2026

Scoring note: Pricing is published for the platform seats; starting_price_usd is null because Autopilot appears in no plan's included list and has no price. Outbound comes from the platform's proactive outbound product, which the Autopilot page links to as Agentic Outbound. The $100 Express credit is not stated to include Autopilot.

Visit Talkdesk Autopilot Profile

ElevenLabs Conversational AI

Platform

Score 12 of 12

Best for: Builders who want voice and chat agents on ElevenLabs voices from a low monthly plan

Agent platform from the ElevenLabs voice company. Free tier with 15 minutes, Starter $6 a month, up to Business $990 a month, plus $0.080 per additional minute, as published on Nov 5, 2026. States SOC 2 Type II, ISO 27001 and PCI DSS Level 1 certification with HIPAA and GDPR compliance (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

ElevenLabs' agents pricing page lists Free at $0 a month with 15 minutes of calls, Starter at $6 a month with 75 minutes, Creator at $22 a month with 275 minutes, Pro at $99 a month with 1,238 minutes, Scale at $299 a month with 3,738 minutes, Business at $990 a month with 12,375 minutes and Enterprise at custom pricing, as published on Nov 5, 2026.

From elevenlabs.io, as published on Nov 5, 2026

ElevenLabs' agents integrations page says "Enable your AI voice agents to handle real-time appointment scheduling".

From elevenlabs.io, as published on Nov 5, 2026

ElevenLabs' agents integrations page says agents can "hand off to your team with full context".

From elevenlabs.io, as published on Nov 5, 2026

Scoring note: Starting price is the lowest paid plan (Starter $6 a month; a $1 first-month promotion also appears). The docs overview states 31 languages for voices while the agents page states 90+ for agents. compliance.elevenlabs.io is script-rendered.

Visit ElevenLabs Conversational AI Profile

Thoughtly

Platform

Score 12 of 12

Best for: Sales teams that want AI agents calling, texting and emailing every inbound lead

Voice, SMS and email agent platform for lead follow-up. Pricing page is quote only; docs state per-minute pricing from 5 cents a minute, as published on Nov 5, 2026. States SOC 2 Type II, HIPAA compliance with a BAA, and GDPR alignment (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Thoughtly's documentation FAQ says "Thoughtly is priced on a per-minute basis, starting at just 5 cents per minute." as published on Nov 5, 2026.

From docs.thoughtly.com, as published on Nov 5, 2026

Thoughtly's voice page says "Qualified lead? The agent warm-transfers to a human rep, or books directly on their calendar."

From thoughtly.com, as published on Nov 5, 2026

Thoughtly's security page says "SOC 2 Type II. HIPAA-ready. GDPR-aligned." and "PHI encrypted at rest and in transit. BAA available for covered entities."

From thoughtly.com, as published on Nov 5, 2026

Scoring note: Pricing is 'published' on the strength of the per-minute floor in the vendor's own documentation FAQ; the pricing page itself shows plan names with no figures (judgment call, flagged). starting_price_usd is null because no monthly figure exists. thought.ly redirects to thoughtly.com and thought.ly/pricing resolves to a broken short link.

Visit Thoughtly Profile

Vapi

Platform

Score 10 of 12

Best for: Developers who want full control of voice agents with pass-through model and telephony costs

Developer voice agent platform. Core plan $29 a month plus $0.05 per minute hosting and pass-through provider costs, HIPAA add-on $2,000 a month, as published on Nov 5, 2026. States SOC 2, HIPAA, PCI DSS and GDPR (Nov 5, 2026).

Pricing 1/1
Trial 1/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 0/1
Security 1/1
Channels 0/1

From the vendor's own pages

Vapi's pricing page lists a $0 to start tier with $5 in free credits and prepaid hosting at $0.05 per minute, Core at $29 a month, Pro at $999 a month and Premier at custom pricing through direct sales, as published on Nov 5, 2026.

From vapi.ai, as published on Nov 5, 2026

Vapi's Google Calendar tool documentation says "Connect a Vapi assistant to Google Calendar to create events by voice and check availability, letting it schedule appointments during a call."

From docs.vapi.ai, as published on Nov 5, 2026

Vapi's call forwarding documentation says "The transfer call tool lets an assistant route an active phone call to a phone number or Session Initiation Protocol (SIP) URI."

From docs.vapi.ai, as published on Nov 5, 2026

Scoring note: Coverage: no 24/7 statement found on the homepage, platform, pricing, healthcare, contact center or docs pages. HIPAA is a paid $2,000 a month add-on. vapi.ai/security and /integrations return 404; the trust center is security.vapi.ai.

Visit Vapi Profile

Synthflow

Platform

Score 10 of 12

Best for: Enterprises that want an end-to-end voice AI platform under an annual agreement

Enterprise voice AI platform sold as an annual agreement. No public pricing and no trial, as published on Nov 5, 2026. States SOC 2 Type 2, ISO/IEC 27001, HIPAA, PCI DSS and GDPR coverage (Nov 5, 2026).

Pricing 0/1
Trial 0/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Synthflow's pricing page says "Synthflow is sold as an annual enterprise agreement, scoped to your call volume, phone system, integrations, security needs and launch support. It has no free plan or trial and no rate by the minute."

From synthflow.ai, as published on Nov 5, 2026

Synthflow's AI answering service page says its agents "can book appointments, update CRM records, send confirmations, or transfer urgent calls" in one flow.

From synthflow.ai, as published on Nov 5, 2026

Synthflow's AI answering service page says "If the caller asks something out of scope, it smoothly transfers the call to a human agent so nothing is lost."

From synthflow.ai, as published on Nov 5, 2026

Scoring note: The pricing page explicitly states no free plan or trial and no per-minute rate. Language count is not stated. Most documents in the trust center are marked private.

Visit Synthflow Profile

Decagon

Platform

Score 9 of 12

Best for: Large enterprises that want concierge-style AI agents across voice, chat and email

Enterprise conversational AI platform with a voice product. No public pricing, as published on Nov 5, 2026. Security page lists SOC 2 Type II, GDPR, HIPAA, ISO 27001 and PCI DSS (Nov 5, 2026).

Pricing 0/1
Trial 0/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 2/2
Handoff 1/1
Languages 1/1
24/7 0/1
Security 1/1
Channels 1/1

From the vendor's own pages

Decagon's homepage and demo page offer "Get a demo" and "Contact Sales", no dollar figure appears on any Decagon page read on Nov 5, 2026, and its /pricing URL returns 404.

From decagon.ai, as published on Nov 5, 2026

Decagon's healthcare page says "Streamline patient access with automated scheduling, instant eligibility verification, and coverage explanations."

From decagon.ai, as published on Nov 5, 2026

Decagon's voice page says "Seamlessly transfer calls to human agents with a concise summary, ensuring a smoother handoff."

From decagon.ai, as published on Nov 5, 2026

Scoring note: Coverage is unknown: the pages say always-on and 24/7 monitoring, not 24/7 call answering. The security page lists frameworks without the words compliant or certified next to them, and spells ISO 27001:2002 and PCI DS 4.0.1 as quoted. trust.decagon.ai is script-rendered.

Visit Decagon Profile

Sierra

Platform

Score 8 of 12

Best for: Large enterprises that want one outcome-priced agent across voice, chat, email and messaging

Enterprise agent platform with outcome-based pricing. No public pricing, as published on Nov 5, 2026. States SOC 2, HIPAA, GDPR, PCI, ISO 27001, ISO 42001 and FedRAMP High (Nov 5, 2026).

Pricing 0/1
Trial 0/1
Inbound 1/1
Outbound 1/1
Books 1/1
Integrations 0/2
Handoff 1/1
Languages 1/1
24/7 1/1
Security 1/1
Channels 1/1

From the vendor's own pages

Sierra's product page says the company has pioneered outcome-based pricing "where you pay only when the software achieves specific, valuable outcomes", no dollar figure appears on the Sierra pages read on Nov 5, 2026, and its /pricing URL returns 404.

From sierra.ai, as published on Nov 5, 2026

Sierra's healthcare page says "Answer calls and messages at any time in any language to help patients find care and book appointments."

From sierra.ai, as published on Nov 5, 2026

Sierra's agent SDK page says "When an issue needs escalation, your agent intelligently routes the conversation to the right team member, automatically generating a detailed summary for a smooth handoff and faster resolution."

From sierra.ai, as published on Nov 5, 2026

Scoring note: Integrations score 0: the site claims 40+ pre-built integrations but names no third-party product; channel names (WhatsApp, Apple Business Chat, ChatGPT) are not counted. sierra.ai/pricing, /integrations and /security return 404; trust.sierra.ai is script-rendered.

Visit Sierra Profile

Compare every vendor on this list

Each cell is what the vendor's own pages state. “Not stated” means the pages we read did not address it. Every vendor has a scoring note on its profile with the judgment calls behind its values.

Bland AI Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric
Rank	Vendor	Type	Published pricing	Free trial or free tier	Answers inbound calls	Places outbound calls	Books appointments	Named integrations	Handoff to a person	Languages	Coverage	Security statement	Channels	Score
1	PolyAI note	Platform	Published	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	3CX, Amazon Connect, Avaya, Cisco, Dialpad, Five9, Genesys, GoTo, Mitel, Nice, RingCentral, Talkdesk, Twilio, Vonage, Zendesk Talk, Freshdesk, Gladly, HubSpot, Microsoft Dynamics, Salesforce, ServiceNow, Zendesk, Confluence, Google Workspace, Microsoft 365, Notion, Slack, Zoom, athenaONE, Dentrix, Epic, Nexhealth, OpenTable, SevenRooms, Stripe	Transfers or escalates to a person	Multilingual (75 languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
2	Retell AI note	Platform	Published	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	Twilio, Vonage, Five9, Telnyx, Talkdesk, AmazonConnect, Ring Central, HubSpot, Zoho CRM, Salesforce, Microsoft Dynamics 365, Pipedrive, Calendly, Cal.com, Zapier, Make, n8n, Jane App, Dentrix, OpenDental, Epic, eClinical, Zendesk, Freshdesk, Go High Level, Google Workspace, Shopify, WhatsApp, Intercom, ServiceTitan, Stripe, Quickbooks	Transfers or escalates to a person	Multilingual (55+ languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
3	Lindy note	Platform	Published, from $29.99 per month	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	HubSpot, Salesforce, Pipedrive, Zoho CRM, Copper, Close, Attio, Google Calendar, Microsoft Outlook Calendar, Calendly, Acuity Scheduling, Cal.com, Twilio, Aircall, RingCentral, OpenPhone, Zendesk, Intercom, Freshdesk, Gorgias, Slack, Microsoft Teams, Gmail, Microsoft Outlook, Notion, Airtable, Stripe, Shopify, Asana, Monday.com	Transfers or escalates to a person	Multilingual (30+ languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
4	Talkdesk Autopilot note	Platform	Published	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, ServiceNow, Microsoft Teams, Slack, Zoom, Pipedrive, Zoho, Keap, Freshdesk, Freshservice, Help Scout, Intercom, Kustomer, LiveChat, Epic, Oracle Cerner, Athenahealth, Front, Google Contacts, Outreach, Shopify, BigCommerce, SAP, Oracle Service Cloud, Pega, Verint, Workato	Transfers or escalates to a person	Multilingual (59+ languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
5	ElevenLabs Conversational AI note	Platform	Published, from $6 per month	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	Zapier, n8n, Make, Genesys, Amazon Connect, Five9, NiCE, Twilio, Telnyx, Vonage, Plivo, Jotform, Zoho, Salesforce, Pipedrive, Monday.com, Zendesk, ServiceNow, Asana, Airtable, Stripe, Shopify, Supabase, Slack, Mailchimp, Calendly, Cal.com, Docusign, Hubspot	Transfers or escalates to a person	Multilingual (90+ languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
6	Thoughtly note	Platform	Published	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	Attio, GoHighLevel, HubSpot, Keap, Pipedrive, Salesforce, Zoho CRM, Acuity Scheduling, Cal.com, Calendly, Mindbody, Zoho Bookings, Gmail, Slack, Airtable, Google Sheets, Smartsheet, Trello, Typeform, Zoom, Make, Zapier, Zendesk, Shopify	Transfers or escalates to a person	Multilingual (34+ languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	12 of 12
7	Vapi note	Platform	Published, from $29 per month	Free trial or free tier stated	Answers inbound calls	Places outbound calls	Books appointments	Make, n8n, Google Calendar, Google Sheets, Slack, GoHighLevel, Twilio, Telnyx, DIDWW	Transfers or escalates to a person	Multilingual (100+ languages)	not stated on the pages we read (as of 2026-11-05)	Stated on its own pages	Voice only	10 of 12
8	Synthflow note	Platform	Quote only	None stated on the pricing pages we read	Answers inbound calls	Places outbound calls	Books appointments	Cal.com, Google Calendar, Microsoft Calendar, 8x8, Zoom, Five9, RingCentral, Genesys, OpenPhone, Dialpad, 3CX, JustCall, Cloudtalk, Cisco, Avaya, GoHighLevel, Zoho, Salesforce, Freshworks, ActiveCampaign, Monday.com, Pipedrive, HubSpot, Jobber, Follow Up Boss, Housecall Pro, Dentrix, Practice Better, ServiceTitan, AthenaOne, Twilio, Telnyx, Vonage, Zapier, Make, n8n, Intercom, Zendesk, Stripe, Shopify	Transfers or escalates to a person	Multilingual	24/7	Stated on its own pages	Voice plus SMS, chat or email	10 of 12
9	Decagon note	Platform	Quote only	None stated on the pricing pages we read	Answers inbound calls	Places outbound calls	Books appointments	Salesforce, Intercom, Zendesk, Confluence, Contentful, Kustomer, Amazon Connect, RingCentral, Zendesk Sunshine, Genesys, Five9, AWS Connect, Talkdesk, Salesforce Health Cloud, Microsoft Dynamics	Transfers or escalates to a person	Multilingual (70+ languages)	not stated on the pages we read (as of 2026-11-05)	Stated on its own pages	Voice plus SMS, chat or email	9 of 12
10	Sierra note	Platform	Quote only	None stated on the pricing pages we read	Answers inbound calls	Places outbound calls	Books appointments	None named on the pages we read (as of 2026-11-05)	Transfers or escalates to a person	Multilingual (59 languages)	24/7	Stated on its own pages	Voice plus SMS, chat or email	8 of 12

Questions businesses ask

What are the best Bland AI alternatives?

How is this list ranked?

Each vendor is scored 0 to 12 on eleven criteria answered from its own published pages: published pricing (1), a stated free trial or free tier (1), answering inbound calls (1), placing outbound calls (1), booking appointments (1), named integrations (1 to 4 named scores 1, 5 or more scores 2), handoff to a person (1), more than English (1), 24/7 coverage (1), a stated security framework such as SOC 2, HIPAA, GDPR or ISO 27001 (1) and voice plus SMS, chat or email (1). Ties are broken by published pricing, then the number of named integrations, then a security statement, then vendor name. A criterion the vendor's pages do not address scores 0 and is shown as not stated. The full rubric is on the methodology page.

Which vendors publish a price?

PolyAI, Retell AI, Lindy (from $29.99 per month), Talkdesk Autopilot, ElevenLabs Conversational AI (from $6 per month), Thoughtly and Vapi (from $29 per month) publish a price on their own pages. Where no monthly figure is shown next to the name, the vendor publishes a per-minute, per-call or non-dollar rate instead. The other 3 vendors quote by request or do not publish a price on the pages we read.

Which vendors state a free trial or free tier?

PolyAI, Retell AI, Lindy, Talkdesk Autopilot, ElevenLabs Conversational AI, Thoughtly and Vapi state a free trial or a free tier on their own pages. Synthflow, Decagon and Sierra publish pricing pages that state no free trial or free tier.

What does Bland AI itself publish about pricing and security?

On pricing, as we read bland.ai on Nov 5, 2026: "Bland AI's pricing page lists a Start plan at $0.14 per minute with a $0 platform fee and 100 calls a day, a Build plan at $0.12 per minute with a $299 a month platform fee and 2,000 calls a day, and Enterprise at custom pricing, as published on Nov 5, 2026." On security, as we read it on Nov 5, 2026: "Bland AI's homepage says "Bland holds independently audited SOC 2 Type I and Type II reports, is HIPAA compliant, and self-attests to PCI DSS."" Bland AI scores 12 of 12 on the rubric.

More voice agent rankings

Published 2026-11-05 / Updated 2026-11-05
By the AIPlayPark editorial team, part of MedReception AI

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