Vendor profile
ElevenLabs Conversational AI: Pricing, Trial, Integrations, Handoff and Security From Its Own Pages
PlatformScore 12 of 12
- Pricing 1/1
- Trial 1/1
- Inbound 1/1
- Outbound 1/1
- Books 1/1
- Integrations 2/2
- Handoff 1/1
- Languages 1/1
- 24/7 1/1
- Security 1/1
- Channels 1/1
Best for: Builders who want voice and chat agents on ElevenLabs voices from a low monthly plan
Agent platform from the ElevenLabs voice company. Free tier with 15 minutes, Starter $6 a month, up to Business $990 a month, plus $0.080 per additional minute, as published on Nov 5, 2026. States SOC 2 Type II, ISO 27001 and PCI DSS Level 1 certification with HIPAA and GDPR compliance (Nov 5, 2026).
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By the AIPlayPark editorial team, part of MedReception AI
Voice agents rubric
What ElevenLabs Conversational AI publishes, criterion by criterion
PlatformScore 12 of 12
- Pricing 1/1
- Trial 1/1
- Inbound 1/1
- Outbound 1/1
- Books 1/1
- Integrations 2/2
- Handoff 1/1
- Languages 1/1
- 24/7 1/1
- Security 1/1
- Channels 1/1
Scoring note: Starting price is the lowest paid plan (Starter $6 a month; a $1 first-month promotion also appears). The docs overview states 31 languages for voices while the agents page states 90+ for agents. compliance.elevenlabs.io is script-rendered.
Every quote below is taken from elevenlabs.io on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| Published pricing | Published, from $6 per month | 1 of 1 | ElevenLabs' agents pricing page lists Free at $0 a month with 15 minutes of calls, Starter at $6 a month with 75 minutes, Creator at $22 a month with 275 minutes, Pro at $99 a month with 1,238 minutes, Scale at $299 a month with 3,738 minutes, Business at $990 a month with 12,375 minutes and Enterprise at custom pricing, as published on Nov 5, 2026. |
| Free trial or free tier | Free trial or free tier stated | 1 of 1 | ElevenLabs' agents page says "15 minutes included for free". |
| Answers inbound calls | Answers inbound calls | 1 of 1 | ElevenLabs' agents page says "Resolve inbound support end to end, at lower cost per resolution." |
| Places outbound calls | Places outbound calls | 1 of 1 | ElevenLabs' agents page says "Qualify leads, recover abandoned carts, and run outbound at scale." |
| Books appointments | Books appointments | 1 of 1 | ElevenLabs' agents integrations page says "Enable your AI voice agents to handle real-time appointment scheduling". |
| Named integrations | Zapier, n8n, Make, Genesys, Amazon Connect, Five9, NiCE, Twilio, Telnyx, Vonage, Plivo, Jotform, Zoho, Salesforce, Pipedrive, Monday.com, Zendesk, ServiceNow, Asana, Airtable, Stripe, Shopify, Supabase, Slack, Mailchimp, Calendly, Cal.com, Docusign, Hubspot | 2 of 2 | ElevenLabs' agents integrations page names Zapier, n8n, Make, Genesys, Amazon Connect, Five9, NiCE, Twilio, Telnyx, Vonage, Plivo, Jotform, Zoho, Salesforce, Pipedrive, Monday.com, Zendesk, ServiceNow, Asana, Airtable, Stripe, Shopify, Supabase, Slack, Mailchimp, Calendly, Cal.com, Docusign and Hubspot, and claims over 400 pre-configured integrations. |
| Handoff to a person | Transfers or escalates to a person | 1 of 1 | ElevenLabs' agents integrations page says agents can "hand off to your team with full context". |
| Languages | Multilingual (90+ languages) | 1 of 1 | ElevenLabs' agents page says "Agents speak 90+ languages and can switch between them mid-conversation." |
| Coverage | 24/7 | 1 of 1 | ElevenLabs' conversational AI page lists "24/7 omnichannel communication across voice and chat." |
| Security statement | Stated on its own pages | 1 of 1 | ElevenLabs' agents page says the platform is "SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certified, with HIPAA and GDPR compliance". |
| Channels | Voice plus SMS, chat or email | 1 of 1 | ElevenLabs' agents page says "ElevenAgents runs across all voice and digital channels" including telephony, web, mobile, WhatsApp, SMS, email and chat. |
Not scored, shown for context
- Kind of product
- Platform
ElevenLabs' conversational AI page says "Build your first conversational AI agent in just a few minutes using our web platform. No coding required." and "Build, launch and scale conversational AI using our APIs and SDKs".
From elevenlabs.io, as published on Nov 5, 2026 - Lowest published monthly price
- $6 per month
ElevenLabs' agents pricing page lists Free at $0 a month with 15 minutes of calls, Starter at $6 a month with 75 minutes, Creator at $22 a month with 275 minutes, Pro at $99 a month with 1,238 minutes, Scale at $299 a month with 3,738 minutes, Business at $990 a month with 12,375 minutes and Enterprise at custom pricing, as published on Nov 5, 2026.
From elevenlabs.io, as published on Nov 5, 2026
Where ElevenLabs Conversational AI appears in the voice agent rankings
- Best AI Voice Agents for Business in 2026, Ranked by a Published Rubric (rank 5 of 11)
- Best AI Voice Agent Platforms for Building Your Own Agent in 2026 (rank 5 of 11)
- Which AI Voice Agents Place Outbound Calls? From Each Vendor's Own Pages (rank 5 of 19)
- AI Voice Agents With a Free Trial or Free Tier in 2026 (rank 5 of 19)
- What Each AI Voice Agent States About SOC 2, HIPAA, GDPR and ISO 27001 (rank 5 of 25)
- Best Multilingual AI Voice Agents in 2026 (rank 5 of 26)
- AI Voice Agents That Name Their CRM and Calendar Integrations (rank 5 of 25)
- Retell AI Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric (rank 4 of 10)
- Bland AI Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric (rank 5 of 10)
- Vapi Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric (rank 5 of 10)
- Synthflow Alternatives in 2026: Voice Agent Platforms Compared on a Published Rubric (rank 5 of 10)
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By the AIPlayPark editorial team, part of MedReception AI