Vendor profile
Magellan Solutions: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
- HIPAA 0/2
- BAA 2/2
- 24/7 1/1
- Books 0/2
- EHRs 0/2
- Pricing 0/1
- Medical only 0/1
- Languages 0/1
Best for: Groups comfortable with an offshore live-agent team
Philippines-based contact center with Manila facilities and a US office in Florida. Publishes live healthcare-trained agents, 24/7 coverage, surgery centers among supported settings, escalation against your triage criteria, and signed BAAs in the US. No published pricing (as published on Nov 2, 2026).
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By the AIPlayPark editorial team, part of MedReception AI
What Magellan Solutions publishes, criterion by criterion
Every quote below is taken from magellan-solutions.com on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | not stated on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Business associate agreement | Yes, states it provides a BAA | 2 of 2 | As published on Nov 2, 2026, all four state they sign one: CallMyDoc signs a BAA with every practice, MedConnectUSA provides a BAA, Ameridial executes a BAA with every healthcare client, and Magellan Solutions reports signed Business Associate Agreements in the US. |
| Coverage | 24/7 | 1 of 1 | Philippines-based contact center with Manila facilities and a US office in Florida. Publishes live healthcare-trained agents, 24/7 coverage, surgery centers among supported settings, escalation against your triage criteria, and signed BAAs in the US. No published pricing (as published on Nov 2, 2026). |
| Books appointments | Takes messages | 0 of 2 | Philippines-based contact center with Manila facilities and a US office in Florida. Publishes live healthcare-trained agents, 24/7 coverage, surgery centers among supported settings, escalation against your triage criteria, and signed BAAs in the US. No published pricing (as published on Nov 2, 2026). |
| Named EHR integrations | None named on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Published pricing | Quote only | 0 of 1 | Philippines-based contact center with Manila facilities and a US office in Florida. Publishes live healthcare-trained agents, 24/7 coverage, surgery centers among supported settings, escalation against your triage criteria, and signed BAAs in the US. No published pricing (as published on Nov 2, 2026). |
| Healthcare focus | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
| Languages | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
Not scored, shown for context
- Who answers
- Live agents
Philippines-based contact center with Manila facilities and a US office in Florida. Publishes live healthcare-trained agents, 24/7 coverage, surgery centers among supported settings, escalation against your triage criteria, and signed BAAs in the US. No published pricing (as published on Nov 2, 2026).
From magellan-solutions.com, as published on Nov 2, 2026 - Lowest published monthly price
- Not published on the pages we read (as of Nov 2, 2026)
Where Magellan Solutions appears
Alternatives to Magellan Solutions
Other live agents services, highest rubric score first.
- MAP Communications7 of 12
- Ruby6 of 12
- Ameridial6 of 12
- AnswerConnect5 of 12
- notifyMD3 of 12
- TeleMed Inc.1 of 12
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By the AIPlayPark editorial team, part of MedReception AI