Vendor profile
Ameridial: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
- HIPAA 1/2
- BAA 2/2
- 24/7 0/1
- Books 2/2
- EHRs 0/2
- Pricing 0/1
- Medical only 1/1
- Languages 0/1
Best for: Multi-site ASC groups and management companies that need staffed agents at volume
US-based healthcare contact center in Norcross, Georgia, since 1987. Publishes HIPAA-compliant operations, a signed BAA with every healthcare client, and appointment scheduling and patient inquiry services. Does not publish post-op or nurse triage services. Pricing per agent, hour or interaction, by quote (as published on Nov 2, 2026).
/
By the AIPlayPark editorial team, part of MedReception AI
What Ameridial publishes, criterion by criterion
Every quote below is taken from ameridial.com on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | Stated by the vendor | 1 of 2 | US-based healthcare contact center in Norcross, Georgia, since 1987. Publishes HIPAA-compliant operations, a signed BAA with every healthcare client, and appointment scheduling and patient inquiry services. Does not publish post-op or nurse triage services. Pricing per agent, hour or interaction, by quote (as published on Nov 2, 2026). |
| Business associate agreement | Yes, states it provides a BAA | 2 of 2 | As published on Nov 2, 2026, all four state they sign one: CallMyDoc signs a BAA with every practice, MedConnectUSA provides a BAA, Ameridial executes a BAA with every healthcare client, and Magellan Solutions reports signed Business Associate Agreements in the US. |
| Coverage | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
| Books appointments | Books appointments | 2 of 2 | US-based healthcare contact center in Norcross, Georgia, since 1987. Publishes HIPAA-compliant operations, a signed BAA with every healthcare client, and appointment scheduling and patient inquiry services. Does not publish post-op or nurse triage services. Pricing per agent, hour or interaction, by quote (as published on Nov 2, 2026). |
| Named EHR integrations | None named on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Published pricing | Quote only | 0 of 1 | US-based healthcare contact center in Norcross, Georgia, since 1987. Publishes HIPAA-compliant operations, a signed BAA with every healthcare client, and appointment scheduling and patient inquiry services. Does not publish post-op or nurse triage services. Pricing per agent, hour or interaction, by quote (as published on Nov 2, 2026). |
| Healthcare focus | Medical only | 1 of 1 | US-based healthcare contact center in Norcross, Georgia, since 1987. Publishes HIPAA-compliant operations, a signed BAA with every healthcare client, and appointment scheduling and patient inquiry services. Does not publish post-op or nurse triage services. Pricing per agent, hour or interaction, by quote (as published on Nov 2, 2026). |
| Languages | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
Not scored, shown for context
- Who answers
- Live agents
Other surgery centers use a live medical answering service that pages the on-call surgeon (MedConnectUSA is a long-standing example), a hybrid AI and human service (CallMyDoc), or a healthcare contact center with staffed agents (Ameridial in the US, Magellan Solutions in the Philippines).
From ameridial.com, as published on Nov 2, 2026 - Lowest published monthly price
- Not published on the pages we read (as of Nov 2, 2026)
Where Ameridial appears
Alternatives to Ameridial
Other live agents services, highest rubric score first.
- MAP Communications7 of 12
- Ruby6 of 12
- AnswerConnect5 of 12
- Magellan Solutions3 of 12
- notifyMD3 of 12
- TeleMed Inc.1 of 12
/
By the AIPlayPark editorial team, part of MedReception AI