Vendor profile
AnswerConnect: HIPAA, BAA, Booking, EHR Integrations and Pricing From Its Own Pages
- HIPAA 1/2
- BAA 0/2
- 24/7 1/1
- Books 2/2
- EHRs 0/2
- Pricing 1/1
- Medical only 0/1
- Languages 0/1
Best for: Businesses that want a human-only service
States it is always people, not bots, with 24/7 live answering. Pricing appears only after a form; its home page makes no HIPAA statement.
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By the AIPlayPark editorial team, part of MedReception AI
What AnswerConnect publishes, criterion by criterion
Every quote below is taken from answerconnect.com on the date shown, as it read on that day. Where a value says not stated, the pages we read did not address it; that is a description of the pages, not a judgment about the product. The vendor can request a correction through our contact page.
| Criterion | What the pages state | Points | Quote, source and date |
|---|---|---|---|
| HIPAA compliance | Stated by the vendor | 1 of 2 | AnswerConnect publishes a HIPAA-compliant option that must be enabled in its portal. |
| Business associate agreement | not stated on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). Note: AnswerConnect publishes a HIPAA Compliant add-on and MAP Communications publishes HIPAA-compliant procedures; neither page we read on Nov 2, 2026 mentions a BAA, so ask each in writing before signing. (answerconnect.com, Nov 2, 2026) |
| Coverage | 24/7 | 1 of 1 | States it is always people, not bots, with 24/7 live answering. Pricing appears only after a form; its home page makes no HIPAA statement. |
| Books appointments | Books appointments | 2 of 2 | AnswerConnect describes secure appointment scheduling by its receptionists, delivers call details as a message by email, SMS or its app, and lets you switch HIPAA mode on in its portal, as published on the same date. |
| Named EHR integrations | None named on the pages we read (as of 2026-11-02) | 0 of 2 | No statement found on the pages we read (as of Nov 2, 2026). |
| Published pricing | Published, from $350 per month | 1 of 1 | AnswerConnect's US pricing guide, as published on Nov 2, 2026, lists Entry at $350 per month for 200 minutes, Growth at $395 for 300 minutes and Standard at $575 for 400 minutes, with overage of $1.85 to $2.50 per minute and a $49.99 one-time setup fee (the guide shows Growth without one in its plan box but also states that all plans include it). Note: AnswerConnect's US pricing guide, as published on Nov 2, 2026, lists Entry at $350 per month for 200 minutes, Growth at $395 for 300 minutes and Standard at $575 for 400 minutes, with overage of $1.85 to $2.50 per minute and a $49.99 one-time setup fee (the guide shows Growth without one in its plan box but also states that all plans include it). (answerconnect.com, Nov 2, 2026) Note: States it is always people, not bots, with 24/7 live answering. Pricing appears only after a form; its home page makes no HIPAA statement. (answerconnect.com, Nov 2, 2026) |
| Healthcare focus | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
| Languages | not stated on the pages we read (as of 2026-11-02) | 0 of 1 | No statement found on the pages we read (as of Nov 2, 2026). |
Not scored, shown for context
- Who answers
- Live agents
States it is always people, not bots, with 24/7 live answering. Pricing appears only after a form; its home page makes no HIPAA statement.
From answerconnect.com, as published on Nov 2, 2026 - Lowest published monthly price
- $350 per month
AnswerConnect's US pricing guide, as published on Nov 2, 2026, lists Entry at $350 per month for 200 minutes, Growth at $395 for 300 minutes and Standard at $575 for 400 minutes, with overage of $1.85 to $2.50 per minute and a $49.99 one-time setup fee (the guide shows Growth without one in its plan box but also states that all plans include it).
From answerconnect.com, as published on Nov 2, 2026
Where AnswerConnect appears
Alternatives to AnswerConnect
Other live agents services, highest rubric score first.
- MAP Communications7 of 12
- Ruby6 of 12
- Ameridial6 of 12
- Magellan Solutions3 of 12
- notifyMD3 of 12
- TeleMed Inc.1 of 12
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By the AIPlayPark editorial team, part of MedReception AI